Shipping and returns

Upon submitting an order using our automated system you will receive an email confirmation. Please check that the details contained in this email are correct. If there are any mistakes, please email us immediately. This email is neither an invoice nor a formal acceptance of your order.

Credit and Debit Cards Accepted:
Visa Credit
Mastercard
Visa Debit
Visa Electron
Switch/Maestro
Solo

Payment Methods:
Online payment
Payment via phone

Shipping Destinations:
UK Shipping only.

Refunds:

Due to the nature of the products we do not accept returns.

We do not cover the cost of replacing floor coverings in case of fault after floor coverings has been installed.

Delivery Schedule

1 - 2 day delivery is standard for all stock items provided orders are received and processed prior to11am.

Non stock or temporarily out of stock items will be back ordered for you. You will be notified by e-mail of expected delivery date and given the option to cancel your order if you would rather not wait.